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FAQ

FAQ


1. What does it cost to insert an advertisement?
It's free! Our income origins from banner ads.

2. How do I create an advertisement?
First you must register as a user, then you can create your advertisement. It's all done under the header 'Edit'.

3. How do I update / delete my advertisement?
Click on the menu item 'Edit' and sign on with your User ID and Password. Then you can change and delete your advertisements.

4. How can I extend my advertisement?
Click on the menu item 'Edit' and sign on with your User ID and Password. Then click 'Update' next to your advertisement. now you can you extend your your advertisement in the bottom of the edit window, e.g. 90 days. Click at the 'Save information' button and you are done.

5. I have forgotten my password!
Click at the menu item 'Edit' and 'Forgot user name/password'. Type in the email address you registered with and your User ID and Password will automatically be sent to you.

6. How do I get an image in my advertisement?
It is only possible to upload photos in sales advertisements. First sign on using your User ID and Password. Then click at 'Images' rightmost of the advertisement line.

7. My picture is too large to be uploaded. What do I do?
You have to reduce the size of the picture. If you use a Windows PC, you can use the 'Paint' application. You will find the Paint application here: Start -> All Programs -> Accessories -> Paint. If you resize your picture to e.g. 500 pixels you will be sure that the final size will be lower than 1MB.

8. How do I change an image in my advertisement?
Just upload another one.

9. I have uploaded a new image, but I can still only see the old one.
Your browser keeps the old image in its cache for some days. That's why you can't see your new image immediately. You must force your browser to reload the new image. If you are using Internet Explorer: When you see your old image you must press the 'Ctrl'-key and thereafter and at the same time the F5 key, then the explorer will reload the new image.

10. Why aren't there more photos in the yacht database?
We would like to have many more photos in our database, but because of copyrights law we can't just pick photos from the internet. If you have some good photos of your boat we would appreciate it if we could use them.

11. Why don't I receive a reply from 'Contact us'?
We do reply to all incoming e-mails. If you don't receive an answer within two days please try to write again and check that your e-mail address is spelled correctly.

12. How do I move an advertisement from one header to another, e.g. from 'Wanted' to 'For Sale'.
You can't! The information in advertisements under different headers is not the same. You have to delete the advertisement and create a new one under the correct header.

13. I can't get in contact with the advertiser. Can you help?
Sorry, we don't have more contact information than what you can read in the advertisement.

14. I write the price as 210.000, but my advertisement only shows 210. What do I do wrong?
The separator is wrong. Just write 210000.

15. I have just created a new advertisement but it does not appear on the list. What do I do wrong?
The following errors are the most frequently:
  • The name of the boat type is not spelled correct. e.g. 'Sagari' in stead of 'Safari'. You must sign on and correct the error.
  • The advertisement has been placed in the wrong category: e.g. 'Wanted' in stead of 'For Sale', or 'Motor Yachts' in stead of 'Sail-Yachts'. You must sign on; thereafter you must delete your advertisement; and finally you must create a new advertisement in the right category.
  • The status of the advertisement is 'Hidden'. You must sign on and change the status to 'Visible'.

16. Why has my ad disappeared?
It's most likely because the ad has expired. You must sign on, change the ad's status to "Visible", and update when the ad may expire.

17. What is a Captcha and what am I supposed to do?
Captcha is a way to distinguish between a human and a robot. You shall just write the same 4 Captcha characters into the empty Captcha field.

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