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FAQ

FAQ


1. Hvad koster det at oprette en annonce?
Det er gratis! Vi lever af at der klikkes på vores bannerannoncer.

2. Hvordan opretter jeg en annonce?
Først skal du oprettes som bruger, dernæst kan du oprette din annonce. Det foregår alt sammen under menupunktet 'Redigering'.

3. Hvordan retter/sletter jeg min annonce?
Du påmønstrer via funktionen 'Redigering'. Her skriver du dit brugernavn og -kode. Derefter kan du rette/slette din annonce.

4. How can I extend my advertisement?
Click on the menu item 'Edit' and sign on with your User ID and Password. Then click 'Update' next to your advertisement. now you can you extend your your advertisement in the bottom of the edit window, e.g. 90 days. Click at the 'Save information' button and you are done.

5. Jeg har glemt mit password!
I menupunktet 'Redigering', kan du få tilsendt dit brugernavn og -kode automatisk ved at angive din e-postadresse.

6. Hvordan får jeg billeder i min annonce?
Først skal du påmønstre. Derefter klikker du på "Bilder" til højre på linien med din annonce.

7. My picture is too large to be uploaded. What do I do?
You have to reduce the size of the picture. If you use a Windows PC, you can use the 'Paint' application. You will find the Paint application here: Start -> All Programs -> Accessories -> Paint. If you resize your picture to e.g. 500 pixels you will be sure that the final size will be lower than 1MB.

8. How do I change an image in my advertisement?
Just upload another one.

9. I have uploaded a new image, but I can still only see the old one.
Your browser keeps the old image in its cache for some days. That's why you can't see your new image immediately. You must force your browser to reload the new image. If you are using Internet Explorer: When you see your old image you must press the 'Ctrl'-key and thereafter and at the same time the F5 key, then the explorer will reload the new image.

10. Hvorfor er der ikke flere billeder i bådbasen?
Vi gerne have mange billeder i bådbasen, men da vi også ønsker at overholde lov om ophavsret, kan vi ikke bare låne billeder fra Internettet. Har du et godt billede af din båd, vil vi meget gerne have lov til at benytte det.

11. Hvorfor får jeg ikke svar på 'Kontakt os'?
Vi svarer alle, der kontakter os, men desværre er det ikke alle, der er omhyggelige med at skrive deres e-post-adresse korrekt. Hvis du ikke har fået svar indenfor en uges tid, så kontakt os igen med din rigtige e-post-adresse.

12. How do I move an advertisement from one header to another, e.g. from 'Wanted' to 'For Sale'.
You can't! The information in advertisements under different headers is not the same. You have to delete the advertisement and create a new one under the correct header.

13. I can't get in contact with the advertiser. Can you help?
Sorry, we don't have more contact information than what you can read in the advertisement.

14. I write the price as 210.000, but my advertisement only shows 210. What do I do wrong?
The separator is wrong. Just write 210000.

15. I have just created a new advertisement but it does not appear on the list. What do I do wrong?
The following errors are the most frequently:
  • The name of the boat type is not spelled correct. e.g. 'Sagari' in stead of 'Safari'. You must sign on and correct the error.
  • The advertisement has been placed in the wrong category: e.g. 'Wanted' in stead of 'For Sale', or 'Motor Yachts' in stead of 'Sail-Yachts'. You must sign on; thereafter you must delete your advertisement; and finally you must create a new advertisement in the right category.
  • The status of the advertisement is 'Hidden'. You must sign on and change the status to 'Visible'.

16. Why has my ad disappeared?
It's most likely because the ad has expired. You must sign on, change the ad's status to "Visible", and update when the ad may expire.

17. What is a Captcha and what am I supposed to do?
Captcha is a way to distinguish between a human and a robot. You shall just write the same 4 Captcha characters into the empty Captcha field.

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